Frequently Asked Questions
If I Order Prints, How Will I Get Them?: As soon as you complete the checkout process, I will get a notification that your order was placed along with your contact information and order items. Once your prints have been printed (usually within one to two weeks depending on the size of your order) I will contact you to arrange pick-up if you are local. If you are not local or not within reasonable distance for pick-up we will arrange for shipping and the associated costs.
If I Order Digital Photos, How Will I Get Them?: Once you complete the checkout process and pay for your order, you will receive a confirmation email. If you don't see an email, check your spam or junk folder. At the bottom of your email there will be a button that says "Download Photos". Click on that button. Normally, if on your computer, it will save into your "Downloads" folder. If you're on a phone or tablet, it may save in the "Files" folder and then in the "Downloads" folder. Each device may be a little different.
What Print Lab Do You Use?: I do my own printing on an Epson P900 Inkjet Photo Printer. I can print up to a 16"x20" photo. If you desire a larger print, please contact me and I will use an outside lab. I enjoy printing and I feel my prints are just as good, if not better than lab prints since I can control the whole printing process.
How Long Do You Keep Photos On the Website?: I keep photos in the gallery for one year after that particular season. If you are looking for a specific photo from previous years, please let me know. I archive all photos in my personal collection after I remove them from this website.
What Services Do You Provide?: Please check out the "Services" page on this website. If you have a particular project/job and would like to see if I'd be willing to do it, please get in touch with me using the "Contact" page.
How Can I Hire You For a Particular Job/Project?: Get in touch with me using the "Contact" page and let me know what you have in mind. Once I know what you'd like, I can give you a quote.
Can I Hire You to Take Photos of My Son/Daughter Throughout Their Particular Sports Season?: Yes, I'd love to focus on your child throughout the season. Before the season begins we would need to discuss and then put into writing what you'd like from me throughout the season. We would have to agree on a number of images delivered, if you want digital photos, prints or both and what sizes. If agreed upon, I could also offer you a private site where I would upload photos throughout the season and you could view and download from there. Price would depend on all the above variables.
Who Does Your Graphic Design?: Kelli Muether does the graphic design that you see on some of my photos. If you have a photo on this site that you'd like some graphic design work done, please get in touch with me. We can discuss what you'd like and can give you a quote.